Excellence and innovation in delivering integrated and comprehensive care services to all University beneficiaries, enhancing their satisfaction and contributing to the quality of services provided to them.
Providing services to all categories of beneficiaries by enhancing the efficiency of the services delivered to them within an interactive and motivating environment that keeps pace with digital transformation and supports the University’s vision and mission.
- Enhancing beneficiaries’ experience by facilitating access to services.
- Responding to inquiries and addressing received questions in a professional and timely manner.
- Building a service-oriented environment that encourages excellence and innovation in service delivery.
- Achieving satisfaction among all beneficiaries.
- Developing electronic communication with beneficiaries to ensure the highest levels of quality.
