Tasks

1/ Establishing and implementing a quality system

• Contribute to establishing and implementing a quality management system within the agency in accordance with the requirements of the university and regulatory bodies.

2/  Monitoring and continuous improvement

• Continuously collect and analyze data on quality performance to identify opportunities for improvement.
• Submit proposals and initiatives that contribute to improving the Agency's performance and developing its operations.

3/ Accreditation and institutional quality

• Provide the necessary requirements to obtain and maintain local and international accreditations.
• Representing the agency in visits by consultants, quality experts, and accreditation bodies.

4/  Planning and Reports

• Overseeing the preparation of the agency's annual operational plan and submitting it to the Deanship of Development and Quality at the beginning of each calendar year.
• Monitor operational performance indicators, contribute to analyzing the current situation, and suggest opportunities for improvement.
• Review reports received from the Deanship of Development and Quality and prepare the necessary corrective and preventive measures.

5/  Evidence of achievement and follow-up

• • Prepare and compile the required evidence and documentation and submit it to the Deanship of Development and Quality.
  • Follow up on the implementation of improvement and development plans to ensure the quality of work within the agency.