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About Management
The health of the university's employees receives great attention from the university administration, so the Medical Services Department is keen to develop and expand health services for its employees and their families by providing therapeutic and preventive services by the health staff at the University Medical Center in family medicine, dentistry clinics, and supporting medical services such as laboratory, radiology and pharmacy in accordance with the high health quality standards to improve the aspirations of the university's employees.
We pray to the Almighty God to grant success to the government of the Custodian of the Two Holy Mosques for the good of the country and to help us all achieve what we aspire to in accordance with the aspirations of the university administration to raise the country and improve the health of the university's employees.
Our vision is to create a model to be emulated for health centers in educational institutions, in accordance with global health standards and in pursuit of a healthy and conscious society.
Our mission is to provide high-quality healthcare, treatment, and prevention services with highly qualified and professional healthcare staff and modern equipment to serve the university community.
- The Medical Services Department aims to provide treatment services to university staff and their families that exceed their expectations, in specialized clinics such as family medicine and dental clinics, in addition to pharmaceutical services, laboratory, radiology, and nursing departments, as well as providing the latest medical equipment and technologies.
- Attracting highly qualified human resources in the medical and support services fields.
- Continuous work to manage medical services to be of the highest standard.
- Mastery, striving for development and quality
- Serving patients and visitors is a top priority
- Working as a team and cooperating to achieve goals
- Credibility in word and deed
- Commitment and order
- Creativity in work within medical guidelines
Departments
- The family physician is the patient's first point of contact with the healthcare system and aims to provide comprehensive and continuous care, with a strong emphasis on disease prevention and improving quality of life, rather than focusing solely on treating illnesses.
- The family physician provides comprehensive and continuous healthcare for all members of the family, regardless of their age, gender, or type of illness.
The role of a family physician includes the following:
- Diagnosis and treatment of common diseases and acute medical conditions.
- Management and follow-up of chronic diseases such as diabetes mellitus, hypertension, and hypercholesterolemia.
- Providing preventive healthcare services, including vaccinations, routine screenings, and early detection of diseases.
- Promoting health and providing health education on nutrition, physical activity, smoking cessation, and healthy lifestyle practices.
- Monitoring children's health, including growth and vaccinations.
- Providing women’s healthcare, including follow-up of normal pregnancy, family planning, and routine examinations.
- Caring for older adults and monitoring their healthcare needs.
- Assessing and treating common mental health conditions such as anxiety and depression, and referring patients who require specialist care.
- Requesting laboratory tests and radiological investigations and interpreting their results.
- Referring patients to specialist physicians when needed and following up on their condition after referral.
- Coordinating healthcare services among different specialties to ensure continuity of care.
- Issuing medical reports and sick leave certificates in accordance with applicable regulations.
- Participating in awareness programs and training on first aid and emergency response.
- Applying patient safety standards and infection control measures.
- Triage patients according to the severity of their condition and determine treatment priorities.
- Provide first aid and emergency care.
- Rapidly assess and diagnose emergency cases, urgent conditions, and injuries.
- Manage cases such as accidents, heart attacks, angina pectoris, strokes, shortness of breath, poisoning, burns, and other emergency conditions.
- Coordinate with other medical teams and ambulance services.
- Perform resuscitation for critical cases when required.
- Be prepared to respond to disasters and mass casualty incidents.
- X-ray procedure
- Dispensing medications through my prescription is an advanced electronic service that aims to ensure the availability of medications by linking the university medical center with the community pharmacy from the nearest community pharmacy free of charge.
- Educating the patient on how to use the medication, its side effects, and drug interactions with other medications and food.
- Preparing and implementing health education programs throughout the academic year for university staff.
- Publishing educational content aimed at increasing health awareness and developing the knowledge of university staff on various health topics and methods of prevention.
- Preparing and implementing online awareness campaigns for university staff
- The laboratory adheres to strict safety and prevention standards.
- Performing medical tests efficiently, responsibly, and skillfully
- Adherence to different quality systems and standards for measuring laboratory results
- Providing comprehensive nursing care to patients.
- Assessing patients’ conditions and monitoring vital signs.
- Performing nursing procedures such as dressing changes and wound care.
- Administering medications, including intramuscular injections, treatments, and intravenous fluids, according to physicians’ orders.
- Monitoring patients’ conditions and reporting any changes.
- Educating patients and their families about treatment plans and home care.
- Applying infection control policies and patient safety practices.
- Providing psychological consultations for individuals and families.
- Assessing psychological conditions through interviews and appropriate therapeutic sessions.
- Developing a treatment plan or psychological support plan that meets the beneficiary’s needs.
- Supporting patients in coping with anxiety, depression, psychological stress, and crises.
- Educating patients and their families about mental health and healthy coping strategies.
- Referring cases that require assessment or treatment to a psychiatrist or specialized services.
- Collaborating with the medical team to provide comprehensive healthcare.
- Documenting sessions and treatment plans while maintaining confidentiality of information.
- Providing psychological support to employees when needed.
- Assessing nutritional status using anthropometric measurements, dietary history, and laboratory tests.
- Developing therapeutic nutrition plans tailored to the patient’s health condition and nutritional needs.
- Providing individual and group nutritional counseling.
- Educating patients and staff about healthy nutrition and disease prevention.
- Providing nutritional care for patients with chronic diseases such as diabetes, hypertension, heart disease, kidney disease, liver disease, and obesity.
- Assessing cases of malnutrition and contributing to their management.
- Developing nutritional care plans for pregnant women, children, older adults, and individuals with special healthcare needs.
- Participating in health promotion and prevention programs within healthcare facilities.
Patients' rights and responsibilities
- Treat with utmost respect and appreciation
- Treatment was received according to the highest professional standards by qualified, experienced, and licensed medical practitioners.
- Participating in decisions regarding treatment or healthcare provided
- Accepting or refusing treatment is at your own risk.
- Accessing private medical records
- Respecting patient privacy, both regarding their person and their personal data.
- Receive treatment in emergency cases regardless of the patient's eligibility for treatment.
- Bring your national ID card or university ID card.
- Following the rules or regulations of the healthcare facility
- Liability for refusing treatment or medical procedures
- Follow the treatment plan as prescribed by your doctor
- Respecting the rights of other patients or healthcare workers
Contact Us
- Kingdom of Saudi Arabia - Riyadh - Abu Bakr Al Siddiq Road
- P.O. Box: 93499
- Postal code: 11673
- Telephone: 0115000333
- Email address: MSD@seu.edu.sa
- Extension: Primary Health Care Center, Men's Section: 1661
- Extension: Primary Health Care Center, Women's Section: 1313
Last update:
13/07/2026 - 13:04