An invitation to attend a training course on "Excellence in Customer Service"
27-03-2021
The Deanship of Admission and Student Affairs is pleased to invite you to attend a training course on
"Excellence in Customer Service"
presented by Prof. Naif Asiri, specialist in patient experience management in Makkah Almukarramah Health Administration
it will be held on Saturday 27 March 2021,
from 12:30 PM to 03:30 PM.
Outline:
The basic concepts of service.
Moments of truth.
The service chains.
Distinguished service style.
Methods of dealing with customers.
Notes:
This course will be delivered virtually via Blackboard through the link HERE.
It will be offered to all Saudi Electronic University male and female students.
There is a certificate of attending a 3 credit training course.
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