Contact UsAbout Student Rights System
In confirmation of the care given by the Saudi Electronic University to its students, and its belief in the importance of an appropriate environment in which transparency, justice, fairness and equality prevail among its students to improve higher education quality and enhance the values of educational practice, and given the fact that the student is the primary focus of the educational system, the Saudi Electronic University guarantees students rights and seeks to educate students about their rights and responsibilities, to consolidate student affiliation with the university. To achieve this, the Saudi Electronic University hopes that all its members, including faculty and employees, fulfil their duties and obligations. The university has set up committees to protect student rights at two levels:
The importance of these committees lies in the fact that they are an independent body that monitors students' rights, considers their administrative and academic notes and complaints objectively, and deals with it in a professional and codified manner, with a specific period that reflects positively on the university and its educational environment.
Members of Student Rights Subcommittee (College of Administrative and Financial Sciences)
Dr. Sulafah Mohammed Basahel (Chair of the Committee).
Dr. Abdulaziz Al-Hammadi (Member).
Mrs. Souad Al-Hussein (Member).
Ms. Khaled Al-Muaqel (Member).
Mrs. Hanan Al-Sulaiman (Committee Secretary).
Two members of the best college students.
Student Rights Subcommittee Objectives
Consider students’ academic grievances and complaints.
Consider students’ administrative grievances and complaints.
Consider applications submitted by students during the period specified in the regulations.
Respond to students’ requests during the specified period.
Submit appeal application to Student Rights Main Committee.
Raise students’ awareness level of the rights and regulations guaranteed by the Saudi Electronic University.
Student Rights Subcommittee Tasks
Protect the rights of students in the college. They seeks to support student rights and enable them to complain, if they do not fulfil one of their rights stipulated in the system, according to specific procedures as stipulated in the student rights document at the university.
Enable students to enjoy their university rights and how to obtain it through their official channels within the university.
Introduce students to the correct way of the complaint submission regarding filing mechanism and attaching appropriate evidence to prove their complaint.
Study complaints and adjudicate them according to the rules and regulations stipulated.
Enable the student to follow the progress of the complaint from the date of filing it until it is answered by the authority responsible for it.
Student Responsibilities
Submit complaints or grievances with evidence of not receiving a response or receiving an unsatisfactory response from the responsible entity.
Submit the application and ensure the accuracy and clarity of the complaint or grievance.
Attach proper evidence that prove eligibility to submit the application.
No malicious complaint or grievance should be filed, since investigation and discipline will be taken according to university regulations.
No false evidence or documents should be submitted.
Submit requests via the system, since any requests submitted via e-mail will not be considered.
University Rules and Regulations (Important Links )
- Student Rights and Responsibilities, Click here.
- Undergraduate Study and Examinations Rules and Regulations, Click here.
- Undergraduate Study and Examinations Regulations at the Saudi Electronic University, Click here.
- Student Disciplinary Regulations at the Saudi Electronic University, Click here.
- Course Equivalency at the Saudi Electronic University, Click here.
- Regulations for Applying Midterm & Final Exam Leaves, Click here.
Frequent Inquiries
When submitting a request through the student rights icon, the student must first ensure to communicate with the relevant authority, as indicated in the table below:
| The initial body to communicate | Inquiries |
|
Contact Science and Theoretical Studies College |
Regarding Science and Theoretical Studies College Courses (Law – Statistics–Islamic Culture) |
|
Contact Computing and Informatics College |
Regarding Computing and Informatics College Courses (IT) |
|
Contact the Deanship of the Common First Year |
Regarding the Common First Year Courses - Computer Essentials - Introduction to Mathematics - Academic Skills - Communication Skills - English language skills - STEPs |
|
Contact the Deanship of Admission and Student Affairs |
University ID- - University fees payment - Graduation certificate - Deletion - Postponement - Withdrawal from the University |
|
Contact the Admission and Student Affairs Deanship |
Reenrollment for Students Dismissed Academically |
|
Raising a ticket through the "Support" system to the College of Administrative and Financial Sciences, with a detailed explanation of the issue and accurate information. |
Issues regarding College of Administrative and Financial Sciences courses, such as: Attendance of virtual classes Unaccepted lectures/exams leaves Assignment evaluation/mark Exam attendance certificate Midterm/final/makeup exam mark Coursework mark Complaint on a faculty member Objection and complaint on accusation of cheating |
|
Contact the related collage via Support |
CRN Registration |
|
Contact COOP training unit |
COOP Training Summer Semester Course |
|
Contact IT via Support |
Technical issues |
Contact us
Student Rights Committee at the College of Administrative and Financial Sciences is in charge of receiving complaints of CAF students and process them according to the rules and regulations of Student Rights Rules and Regulations at the Saudi Electronic University. Students can communicate with the Sub-Committee for Student Rights at the College of Administrative and Financial Sciences by raising a ticket to the college through the ''Support'' system.
