College of Administrative and Financial Sciences

College of Administrative and Financial Sciences

About the Student Rights System

     In confirmation of the care given by the Saudi Electronic University to its students, and its belief in the importance of an appropriate environment in which transparency, justice, fairness and equality prevail among its students to improve quality in university education and enhance the values ​​of educational practice, and given the fact that the student is the primary focus of the educational system, the Saudi Electronic University assures The rights of students and seeks to make them aware of their rights and responsibilities towards others, to consolidate student affiliation with the university. To achieve this, the Saudi Electronic University hopes that all its members, including faculty and staff, fulfil their duties and obligations. The university has set up committees to protect student rights at two levels:

Main Committee for Student Rights Protection (at the university level)
It considers complaints against the university’s administrative units, as well as students’ objections against previous rulings of the subcommittee, in addition to complaints that were not decided by the subcommittee.


Sub-committees to protect the rights of students (at college level)
It is the first destination for the student, and it is the authority that deals with all students’ complaints related to educational and administrative matters except for complaints related to the university’s administrative units outside the college’s framework.


The importance of these committees lies in the fact that they are an independent body that monitors students' rights, examines their administrative and academic observations and complaints in an impartial manner, and deals with them in a professional and codified manner, with a specific time frame that reflects positively on the university and its educational environment.

Members of the Student Rights Subcommittee (College of Administrative and Financial Sciences)

Dr. Sulafah Mohammed Basahel (Chair of the Committee).

Professor Souad Al-Hussein (Member).

Professor Abdulaziz Al-Khuraidly (Member).

Ms. Hessa Al-Shayi (Committee Secretary).

Two members of the best college students.

The objectives of the Student Rights Subcommittee

Consider academic grievances and complaints of students.

Consider the students ’complaints and complaints.

Consider applications submitted by students during the time period specified in the regulations.

Respond to requests received by students during the specified time period.

Send appeal application to the main student rights committee.

Raising the level of students’ awareness in the college of the regulations and rights guaranteed by the Saudi Electronic University.

The tasks of the Student Rights Subcommittee

The sub-committee is working to protect the rights of students in the college. They seeks to support the rights of the student and enable them to complain, if they do not fulfil one of their rights stipulated in the system, according to specific procedures as stipulated in the student rights document at the university.

Enabling the student to enjoy their university rights and how to obtain them through their official channels within the university.

Introduce the student to the correct way in the complaint submission and filing mechanism and attach appropriate evidence to prove their complaint.

Study complaints and adjudicate them according to the rules and regulations stipulated.

Enabling the student to follow the progress of the complaint from the date of filing it until it is answered by the authority responsible for it.

Student Responsibilities

The student submits their complaint or grievance after obtaining what proves their communication with the party concerned with the complaint or grievance without obtaining a response or in case of dissatisfaction with the response.

The applicant must submit the application, taking into account the accuracy and clarity necessary in his complaint or grievance.

The student should attach a proper evidence that prove their eligibility to submit the application.

The student should not file a malicious complaint or grievance so that they are not subject to accountability and discipline according to university regulations.

The student should not provide any false evidence or documents.

The request should be submitted via the system, and any requests sent to the e-mail will not be dealt with.

University bylaws and regulations (links of interest to you)

  • For more detail about Student Rights and Responsibilities, Click here.
  • Rules and Regulations of Undergraduate Study and Examinations, Click here.
  • The Rules of Implementation for Undergraduate Study and Examinations in Saudi Electronic University, Click here.
  • Student Disciplinary Regulations in Saudi Electronic University, Click here.
  • Course Equivalency in Saudi Electronic University, Click here.
  • Policy of Providing Midterm and Final, Click here.

Common inquiries

When applying via the student rights icon, you must first make sure to contact the responsible first party, as shown in the table below:


The first destination to communicate Inquiries

Contact the Faculty of Science and Theoretical Studies

Regarding Faculty of Science and Theoretical Studies Courses (Law - Stat -Islam)

Contact Computing and Informatics College

Regarding Computing and Informatics College Courses (IT)

Contact the Deanship of Common First Year

Regarding Common First Year Courses

- Computer Essentials

- Fundamentals of Mathematics

- Academic Skills

- Communication Skills

- English language skills


Contact the Deanship of Admission and Student Affairs

Issues regarding:

Issuance of University ID

Paying university fees

Graduation certificate



Contact the College unified email:

Issues with reinstate for academic dismissal for CAF students

Contact the department email to which the course belongs:




Business Adminstration





Issues in the courses of the Faculty of Administrative and Financial Sciences, such as:

Attendance of virtual classes

Unaccepted lectures/exams excuses

Objection on assignment evaluation/mark

Attending exam certificates

A complaint of a grade of mid/final/alternative exam

Objection on coursework mark

 Complaint on a faculty member

Objection and complaint on accusation of cheating

Contact the related collage via Da’am System

issues with course registration and deletion

Contact COOP training unit

Coordinating the academic schedule Summer term

Contact IT support via Da’am System

Technical issues



Contact us

     The Student Rights Committee at the College of Administrative and Financial Sciences is the body charged with receiving complaints of CAF students and study them according to the rules and regulations of the Student Rights at the Saudi Electronic University. You can communicate with CAF Student Rights (Click here).