About Student Rights System
In affirmation of the Saudi Electronic University's commitment to caring for its students and providing an educational environment characterized by transparency, justice, fairness, and equality among its members—ensuring the enhancement of the quality of university education and promoting the values of high academic practice—and in belief that the student represents the fundamental core of the educational system, the University strives to guarantee students' rights and solidify their institutional belonging, while making them aware of their rights and duties towards their peers and university community.
Based on this, the University has established specialized committees to protect student rights at three levels, namely:
First: The Subcommittee for the Protection of Students' Rights in the Colleges:
- The subcommittee is responsible for reviewing all educational and administrative grievances and complaints submitted by students related to the college to which the student belongs, with the exception of issues concerning administrative units of the university outside the college's scope. This committee is the primary body to which students submit their grievances or complaints, as it is exclusively specialized in examining college-related issues to ensure the effective and fair protection of students' rights.
- The subcommittee reports directly to the Dean of the College, and recommendations and outcomes are submitted to the Dean for appropriate action.
Second: The Standing Committee for Student Rights:
- The committee is responsible for considering grievances submitted by students and issuing appropriate recommendations regarding them.
- The committee reviews grievances and complaints submitted against administrative units of the university outside the scope of the colleges, including grievances against decisions of sub-committees or complaints not addressed by the sub-committee within the specified period.
- The committee holds meetings periodically, or upon the call of its chairman as needed, to review the complaints and grievances referred to it.
- The committee is formed by a decision of the university president and reports directly to him.
Third: The Supreme Committee for Student Rights
- It is responsible for considering objections to the decisions of the Standing Committee.
- The committee holds meetings periodically or upon the invitation of its chairman as needed to review the complaints and grievances referred to it.
- The committee is formed by a decision of the university president.
Members of the Student Rights Sub-committee
|
Chairperson |
Dr. Manal Abdulrhman Ali Alamri |
| Member |
Dr. Fayed Odeh Al-Shammari |
| Member | Ms. Fatimah Al-Ghamdi |
| Member | Student: Mr. Mohammed Talib Mirdah |
| Member | Student: Ms. Noura Al-Fuhaid |
| Secretary | Ms. Samia Aba Hussain |
Tasks of the Subcommittee for Protecting Student Rights in Colleges:
• Receive student requests and grievances, with the exception of requests and grievances that fall under the jurisdiction of the Disciplinary Committee.
• The committee holds its periodic meeting upon invitation by its chairperson as needed. The meeting is considered legally convened with the attendance of the majority of members, provided that the chairperson is among them.
• Study the requests and grievances referred to the committee and record all discussions and recommendations in the session's minutes, which are signed by all attending members.
• The committee issues its recommendations based on a majority vote of the attending members. In the case of a tie, the side voted for by the committee chairperson prevails.
• Decide on requests and grievances within the legal timeframe, which does not exceed (10) working days from the date of receiving the grievance, and submit the recommendations to His Excellency, the Dean of the College, for approval or to take the appropriate decision regarding the incident.
Grievance Review Procedures:
Filling a Grievance:
Students have the right to submit a grievance in writing to the relevant department within a period of (5) working days from the date of the incident. It is necessary to clarify the reasons and attach all supporting documents for the grievance.
Grievance Review Procedures:
- Submitted grievances are reviewed by the "Student Rights Subcommittees in each college."
- The subcommittee studies the grievance and raises its recommendations to the "Permanent Student Rights Committee" within a period not exceeding (10) working days from the date of receiving the grievance.
University bylaws and regulations (links of interest to you)
- Student Rights and Responsibilities , click here.
- Undergraduate Study and Examinations Regulations , click here.
- Governing Rules for Undergraduate Study and Examinations Regulations , click here.
- Saudi Electronic University Discipline Regulations , click here.
- Course Equivalency Conditions at Saudi Electronic University , click here.
- Regulations for Excused Absence from Exams , click here.
Contact us
The Student Rights Committee at the College of Science and Theoretical Studies (CSTS) is the body charged with receiving complaints of CSTS students and study them according to the rules and regulations of the Student Rights at the Saudi Electronic University. You can communicate with CSTS Student Rights, click here.
