About Student Rights System
In confirmation of the care given by the Saudi Electronic University to its students, its belief in the importance of an appropriate environment in which transparency, justice, fairness and equality prevail among its members, in order to improve the quality of higher education, and promote education practice ethics, the Saudi Electronic University guarantees students rights and seeks to educate them of their rights and responsibilities given the fact that students are the primary focus of the educational system to instill students engagement with the university. To achieve this objective, the Saudi Electronic University hopes that all its members, including faculty and staff, fulfill their duties and obligations.
The university has set up student rights committees protection at two levels:
1\ Student Rights Protection Main Committee (at the university level)
It considers complaints against the university’s administrative units, as well as students’ objections against previous judgments of the subcommittee, in addition to complaints that are not decided by the subcommittee.
2\ Student Rights Protection Subcommittees (at college level)
The responsible entity for students complaints related to educational and administrative matters except for complaints related to the university’s administrative units outside.
The importance of Students Rights Committees lies in the fact that they are an independent body that monitors students' rights, examines their administrativ and academic feedback and complaints objectively, and settles complaints professionally and confidentially, with a specific timeframe that reflects positively on the university and its educational environment.
Members of the Student Rights Sub-committee
|Dr. Uthman Ahmed Albjadi
|Dr. Nada Homoud Alsaleh
|Dr. Abdulaziz Alhammadi
|Ms. Noora Alrasheed
|Student Ms. Wedyan Alnahedh
|Student Mr. Ahmad Ali Alzahrani
|Ms. Aram Alhwirini
Student Rights Sub-Committee Objectives
Consider students academic grievances and complaints.
Consider students administrative grievances and complaints.
Consider students applications submitted during the timeframe specified in the regulation.
Respond to students requests received during the specified timeframe.
Submit appeal application to the main Student Rights Committee.
Raise students awareness level about regulations and rights guaranteed by the Saudi Electronic University.
How may Student Rights Sub-committee serve students?
Student Rights Sub-committee seeks to protect students rights and enable them to submit grievance if any of their rights stated in the law is violated, and according to a specific procedure stipulated in the University’s student rights document.
Enable students to enjoy their rights in the University and obtain them through the official sources.
Introduce students to the correct procedure of submitting and filing complaints, and attachment of appropriate evidence that support their complaint.
Introduce the student to the correct way in the complaint submission and filing mechanism and attach appropriate evidence to prove their complaint.
Examine and settle complaints according to the rules and regulations of the University.
Enable students to follow the progress of the complaint from the submission date until receiving a response by the responsible entity.
The student submits their complaint or grievance after obtaining what proves their communication with the party concerned with the complaint or grievance without obtaining a response or in case of dissatisfaction with the response.
The applicant must submit the application, taking into account the accuracy and clarity necessary in his complaint or grievance.
The student should attach a proper evidence that prove their eligibility to submit the application.
The student should not file a malicious complaint or grievance so that they are not subject to accountability and discipline according to university regulations.
The student should not provide any false evidence or documents.
The request should be submitted via the system, and any requests sent to the e-mail will not be dealt with.
University bylaws and regulations (links of interest to you)
- For more detail about Student Rights and Responsibilities, click here.
- Rules and Regulations of Undergraduate Study and Examinations, click here.
- The Rules of Implementation for Undergraduate Study and Examinations in Saudi Electronic University, click here.
- Discipline Regulations of Students at SEU, click here.
- Course Equivalency in Saudi Electronic University, click here.
- Policy of Providing Midterm and Final, click here.
The Student Rights Committee at the College of Science and Theoretical Studies (CSTS) is the body charged with receiving complaints of CSTS students and study them according to the rules and regulations of the Student Rights at the Saudi Electronic University. You can communicate with CSTS Student Rights, click here.